INFORMATION RESOURCE PORTAL

We'd like to find out how you use the library so that we can improve our services, facilities, and equipment. Please complete this brief survey in order to help us create the best possible library for everyone.

You and the Library

While using the library, do you usually find...?

More than you expected to find	Exactly what you expected to find
Some things you expected to find	A few things you expected to find
Nothing you expected to find

When you need help using the library, what do you do?

Ask a staff member	Ask a friend	Refer to printed documentation
Use our Web site	Leave the library	Don't ask for help

How many times have you used the library in the last 30 days?

When do you use the library?    (select all that apply)
Morning   Early afternoon   Late afternoon    Evening

What days do you use the library?    (select all that apply)
Mon.   Tues.    Wed.   Thurs.   Fri.    Sat.

What language(s), other than English, do you speak / read?

The Library

Which library resources / services do you use most often?

What do you like the most about the library?

What do you like the least about the library?

What difficulties / barriers have you encountered while using the library?

What new library services / resources would you like to see added?

Library Computers

How often do you use the library's computers?

More than once a day	Once a day	Every other day
Couple times a week	Once a week	Couple times a month

How do you use the library's computers?   (select all that apply)
Online catalog    Library databases    Web browsing    Research    Email   
Other   (please specify)  

Grade the Library
(1-poor   2-fair   3-good   4-very good   5-excellent)

	1	2	3	4	5
Organization of information
Value of information
Staff availabiliy / courtesy
Staff response to requests
Number of hours / days open
Building space / atmosphere
Computers / other equipment
Library publications / newsletters
Ability to provide feedback / comments
Overall rating

You and the Library's Web Site

How many times have you used the library's Web site in the last 30 days? 

How did you find out / hear about the library's Web site?

Friend / colleague / faculty	Library publications	Library staff member
Link from another Web site	Campus publications	Other

While using the library's Web site, do you usually find...?

More than you expected to find	Exactly what you expected to find
Some things you expected to find	A few things you expected to find
Nothing you expected to find

When you need help using the library's Web site what do you do?

Ask a staff member	Refer to printed documentation	Ask a friend
Use online help screens	Quit using the Web site	Don't ask for help

Web Site Content

Which sections / pages of the library's Web site do you use most often?

What do you like the most about the library's Web site?

What do you like the least about the library's Web site?

What makes the library's Web site difficult to use?

What new links / information would you like to see added to our Web site?

Grade the Library's Web Site
(1-poor   2-fair   3-good   4-very good   5-excellent)

	1	2	3	4	5
Organization of information
Value of information
Ability to Navigate
Value of links
Currency of links
Visual appeal
Page load times
Ability to provide feedback / comments
Overall rating

Status

Full-time student	Full-time faculty	Staff	Other
Part-time student	Part-time faculty	Community resident